To see your order status, please provide your order details.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website.

We strive to process orders quickly, but if you need to cancel or modify your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.

We strive to process and ship orders as quickly as possible. If you need to cancel or make changes to your order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has been processed.

- We usually use UPS, JT Express, and YunExpress to ship orders to countries all over the world.

- Shipping time ranges from 7-20 business days, and estimated shipping costs vary by countries.

- Processing time is 1-5 days, and we'll send a tracking number once the order is placed.

Yes, we offer international shipping to most countries. However, please note that there may be restrictions or additional fees imposed by your country's customs.

We have a 30-day return policy for unworn or unused items with tags and in original packaging.

Refunds are processed at the end of each month, but we can use PayPal for special cases. Return shipping fee is paid by the customer.

To start a return, contact us at sales@ktchic.com.

Yes, we accept returns within 30 days of purchase. Please make sure the item is in its original condition with tags attached. Contact our customer service team for further assistance.

Yes, we accept returns and exchanges within 30 days of purchase. Please refer to our returns policy on our website for more information on the process.