Tracking updates can be delayed when the following force majeure event happens:
As an affordable fashion brand dedicated to Asian girls worldwide, KTCHIC makes following Asian fashion trends effortless. Browse hundreds of chic staples and steal celebrity looks for less.
No matter when and where, give a dress the symbol of the k-pop trend.
Combining fashion element and dancers' need is our key concept.
The combination of trend and function also gives unlimited imagination, so that AcmeAura has more possibilities.
Okay girl, we see you! Own every stage you step onto with our Street Style Outfits.
Model is wearing size S
Flat garment measurements
This was manually measured from the actual garment
Sizing may vary by 0.5"
Product color may vary slightly depending on the user's monitor resolution.
How to care
We recommend Hand Wash Cold. Do Not Iron.
SHIPPING & DELIVERY
Delivery Time= Processing Time + Shipping Time
The processing time will be 1-7 days. General products will be in 3-5 days. Add the processing time to the shipping time for an estimate as to when you will receive your order.
As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
It normally takes 1-7 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
If items are prepared within 24 hours of your order, then we can ship them in one day.
Shipment takes approximately 7-20 business days to reach destination countries.
Once your order is shipped out, an email notification with an International e-packet tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid addresses, customs clearance procedures, or other causes.
Usually, it takes about 20-40 days in some countries, We do offer compensation if the shipping is beyond the timeframe as stated on the shipping policy
- Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
Many countries have reduced flights because of COVID-19, And customs delays, Your packages maybe take longer to deliver(Delayed by 1 to 2 weeks) than normal, but we will do our best to ship your order earlier. We beg for your understanding.
CAUSE OF DELAY
- Delays/closures due to the impact of the COVID-19
- Bad weather reasons (heavy rain/tornado/flood/earthquake, etc.)
- Local reasons such as strikes, statutory holidays, major international conferences, etc.
- Shortage of peak season flights & personnel and other local reasons
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
NEED MORE HELP
If you experience any delays in tracking updates, we recommend you check the estimated delivery time. If your package is taking longer than scheduled, please contact us at firstname.lastname@example.org. Our customer service will get back to you as soon as possible.
Customers must know:
Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via the Standard Shipping method.
* Above shipping times are estimates quoted by our courier companies, so Vessful cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Vessful will do its best to limit any inconveniences that may arise.
*We temporarily do not support transactions in North Korea, Syria, and Iran.
We value each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 20-30 business days from the date that it is placed.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Tracking An Order
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
If you did not receive the goods or received damaged goods, we can provide a free replenishment service! In addition, we do not provide any replenishment and replacement services, such as don't like, don't want, bad effect and so on.
The return shipping fee will need to be paid by the customer, and the customer will need to arrange to ship it back to the warehouse.
If the initial order amount becomes less than $69 after eliminating the return items, the cost for the initial shipping fee of $4.99, will be excluded from the total refund amount.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com
Stay Chic In KTCHIC
Shop KTCHIC’s latest affordable mix-and-match KPOP Korean inspired college styles. Flattering Asian-inspired fashions, from kawaii printed dresses to cozy oversized cardigans. Comfortable mom jeans and sneakers for hustling across campus. Chic pleated skirts and mules for looking put-together in class. Find your campus fashion essentials tailored for petite figures!
This jeans is so much match what I want .as in the photo, came up perfectly. For the summer the most it! I ordered one more tops to match it! Recommend! Thank you!
The cargo pants match my temperament perfectly, just like the mannequins, and look perfect. Perfect for the streets! I ordered another top to go with it! Suggestion! Thank you very much!
So beautiful Knitwear, the same like on the picture. Good material, colours and shape, very fast delivery. Highly Recommended.
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